FAQs

What aquarium products does AQQA offer?

We specialize in aquarium accessories, including heaters, air pumps, filters, water pumps, aquarium lights and other essential equipment for fish keeping. To learn more about it, please check our product category.

Where can I buy AQQA aquarium and accessories?

For now, we only sell on Amazon. You can find our products through AQQA’s official Amazon brand store.

Are all your products exported to the United States?

Mostly. We still have some products for enthusiasts from other countries, such as UK, Germany, Japan and so on. Visit our Amazon Store to learn more about it.

What should I do if I don’t know how to install the aquarium stuff?

No worries. The following three methods can solve this problem.
1. You can check the user manual of each product from our manual here.

2. You can watch the installation video from the section of video on each product page, like this.

3. Search for the product model from official Youtube channel to watch the installation video.

How do I take care of my aquarium accessories?

Regular maintenance ensures optimal performance and longevity.

Please refer to the user manual supplied with your product for cleaning instructions. If you have any other questions, feel free to contact our after-sales service team via email [email protected].

Are your products suitable for all kinds of waters?

Yes. While our products are suitable for both saltwater and freshwater aquariums, not all are compatible with both. Please pay attention to the product title and details before purchasing.

Currently, our products are primarily designed for freshwater aquariums.

How can I not miss out on AQQA discounts or giveaways?

To participate in AQQA’s discounts or giveaways in time, be sure to subscribe to our emails. You can find the subscription entrance at the bottom of the page. If you have any other questions, please send an email to [email protected].

If I noticed the item I purchased does not fit, can I exchange?

Certainly. You can contact our customer service at [email protected] or request an exchange via Amazon store.

Do you offer tips and guides for fish keeping?

Absolutely! Visit the blog of our website, where our team of experts write informative product guides and fishkeeping tips articles to help you maintain a healthy aquarium ecology.

I’m new to aquariums. Where do I start?

Welcome to the hobby! We’ve created a comprehensive Tank Set Up that walks you through every step of setting up your tank.